Studio & Class Info

Q: Are all your classes heated?
A: All of our Power Vinyasa classes are heated between 90-99 degrees using infrared heaters. Infrared heat warms the body from within, penetrating deep into the muscles, tissues, and joints. This deep heat can promote better flexibility and range of motion during yoga practice, helping to prevent injuries and reduce muscle tension. Classes may feel warmer or cooler depending on class size and the level of intensity you move at.

Our Yin and Restorative classes are not heated.

Q: Do you have mats and towels for rent?
A: We offer complimentary yoga mats for all students. We rent face towels for $2, mat towels for $5, and shower towels for $5.

Q: Where can I park?
A: We have six first-come, first-served parking spots behind our building in Improv Alley. Paid street parking is available in front of our building on J Street and is enforced 7 days a week from 8 AM - 6 PM. Free 2-hour street parking can be found on 26th and 27th Streets and is enforced 7 days a week from 8 AM - 10 PM. Please note that Solfire parking is not permitted in our business or residential neighbors' lots.

Q: I left something at the studio! Can I get it?
A: All items left behind will be placed in the lost and found at the back of the studio near the women’s restroom. All lost and found items will be donated on the second Friday of each month. We are not responsible for lost, stolen, or donated items.

Booking & Payments

Q: What if I sign up for a class but can’t make it? Will I be charged or penalized?
A: No worries! There’s no penalty or cancellation fee for missing our regularly scheduled classes. If you don’t show up, we’ll simply remove you from the class—no consequences. That said, if you know in advance that you can’t attend, please cancel your reservation to free up space for others.

Q: I have already paid for a class or membership but when I try to book a class, I am still prompted to pay. How can I fix this?
A: Please ensure you are booking the class with the same email that you bought your class or membership with.

Another reason this can happen is a duplicate account may have been created for you so your class or membership is connected to the other account. No worries! Just come into the studio for the class you’d like to take and our front desk staff will make sure to sign you in with your current pass, or email us to solve the issue!

Q: Can I purchase a class or membership for another person?
A: Unfortunately, clients are unable to purchase classes or memberships for another person on Mindbody, even if you link them as a “relationship” in your account. To pay for another person, please email us or visit our studio.

Q: Can I give my remaining class passes to another person?
A: Our 10 and 5 class passes are not transferrable. However, they never expire so you can use them at any time in the future!

Q: Can I book via ClassPass?
A: We do offer classes on ClassPass, but please note that you must book at least one hour in advance. While we strive to accommodate all bookings, we cannot guarantee availability. Using ClassPass to book a class is at your own discretion. Additionally, booking a different class and using that reservation for another session is not permitted.

Membership & Cancellation

Q: I want to sign up for an autopay membership. When will I be charged?
A: Our autopay memberships charge on a monthly basis. Whatever day you sign up on will be your autopay date. For example, if you purchased your membership on the 9th, you will be charged on the 9th of each month.

Q: How can I cancel my membership?
A: We require 3 business days notice for cancellations via email. Our management team will respond with confirmation of your cancellation. We cannot accept cancellations over the phone or in-person.

Q: What is your refund policy?
A: All sales are final. We do not offer refunds on classes, workshops, trainings, or retail. In some cases, you may be able to get store credit.